Meet & Greets Are Free !
Trusting your pet's care to someone else is a big deal and HFT understands the magnitude of your trust and expectations. We encourage all questions and want to hear your thoughts and concerns to insure we can meet your needs and so you can relax knowing pets are safe because you chose the right sitter. We love pets and we appreciate your business!
HFT Wants You & Your Pets to be as Happy as Cappy!
DOG WALKING/POTTY BREAKS
PACKAGE DEALS SAVE TIME & MONEY FOR NOONIE ZOOMIE DOGGOS
STANDARD VISIT... $18 QUICK RELIEF*... $13
Prescheduled and paid before the start of each month then relax knowing the dogs are ok all day! Book 12 or more Midday/Weekday visits per month (excluding holidays), and you'll enjoy a discounted rate, stress-free scheduling and the comfort of knowing your dog is healthy and happy while you're gone all day. Perfect for commuters on any schedule! *Limited areas and time slots. Call for available openings.
STANDARD VISIT... $22 EXTENDED VISIT... $30 EARLY/LATE VISIT... $32
Fresh food/water/walk/yard play/litter, clean up and love.
Vacation Dog Visit: Walk or yard games with time for snack, belly rubs and love. Dogs are walked individually for safety. Additional time required for additional dog(s) unless together in a fenced yard. scheduled first available, mid-afternoon and last available. A minimum of 3 visits per day is the HFT policy without dog door and secured yard. Crated or special needs dogs may require additional, EARLY/LATE or EXTENDED VISITS. Descriptions and rates are below.**
Vacation Cat Visit: depending on visits/day, times may vary unless medically necessary. Please let us know your preferred window and we will stay as close as possible. A minimum of 1 visit/day is HFT policy.
**EXTENDED VISITS... $30
Multiple/special needs/multi-diet pets, unforeseen issues and specific services can add time to visits because we're following a different routine in an unfamiliar home. EXTENDED VISITS should be booked if more than one dog needs to be walked (dogs are walked one at a time for safety reasons), food or medicine needs to be prepared, or if extra time would ease your pet's anxiety. Visits that can't reasonably be completed during the time booked will be billed at the rates applicable for time of day and time spent.
**EARLY/LATE STANDARD VISIT... $32
Offered beginning at 6:30 am or as late as 8:50 pm to accommodate individual pets, unique schedules, or vacation dogs needing last/first when it's already booked. Limited availability and locations.
ADDITIONAL SERVICES & FEES
CHARGE PER VISIT, UNLESS SPECIFIED
Early/Late, Non-Business Hours- before 7:30 am/after 7:30 pm $10/visit
Last Minute (<48-hours notice)- Single, Multi, Vacation-$5/visit.
Medication Administration- $5/pet/visit
Out-of-Service-Area-see MAP- $5+/visit based on location
Key Exchange/Payment Collection/Non-Pet Visit- $12
Pet emergency transport/management- $35/hour
Hourly Rate- $35/hour (+mileage if traveling required)
Holiday Weekends 2019
+ $5/visit for all non-contract visits Friday-Monday.
Easter, Memorial & Labor Day
Holiday Days & Weeks 2019
+ $10/visit: July 4th, Thanksgiving, Christmas Eve & Day, New Year's Eve & New Year's Day (2020).
+ $3/ visit for all non-contract visits for the following 2019 holiday weeks:
Thanksgiving WEEK Nov 23-30
Christmas THROUGH NYE Dec 20-Jan 1
PAYMENTS, DEPOSITS, CANCELLATIONS & REFUNDS
Payments & Deposits
Payments Accepted- Cash, Check, ACH
Deposit payments are required to hold Vacations, Holidays (above), Boarding and Overnight Stays. Appointment and travel times are blocked for your pet's guaranteed, reliable care. Requests for your appointments, or times that would conflict with your visits, are turned away.
If arrangements are made to leave payment and/or signed contract or documents at the initial service visit, understand that the visit can be canceled if you forget either item. Payment and documents are due on arrival and immediate arrangements will be required.
Cancellations & Refunds
Holiday Dates Listed Above- Payment in full is charged (no refunds)
Early Returns are non-refundable
0-72 Hours- (from 1st visit)- Payment in full is charged (no refunds)
3-14 Days- 20% of Service total is due (80% refund)
15+ Days- No charge, full refund